Words From Satisfied Customers


I cannot tell you how very thrilled we are with our Church Directory experience. You were great to work with (very thorough, courteous, professional and informative), the photographer was VERY talented (his portrait work was brilliant and he has an eye for posing) and we are finding the editing part of the process to be fast & efficient. The Directory looks awesome and we thought the
brochure was the best we’ve ever seen. Our congregation, like so many others, is struggling to grow and the products from Universal will assist us with the evangelism we so desperately need to carry
out. A million times THANK YOU to the Universal team for making this whole experience affordable, fun, easy, and efficient!!
Reverend Paul Wayne Benjamin – Pastor
Christ the Redeemer – Adrian, MI



We recently completed our church directory with Universal. Just a note to let you know that everything went smoothly. Our consultant did a good job of making the process easy for us and answering any questions we had. She even checked with us afterwards to make sure there were no problems. The photographer and salesman were very good to work with. They were
always on time and kept things running smoothly during the photography sessions. Our members appreciated that they were not pressured into purchasing professional portraits. I was impressed that the finished product was delivered in the time frame we were given. Just wanted to let you know that our experience with Universal was a good one!
Linda Minnick – Administrative Assistant
First United Methodist Church – Brazil, IN



We just finished up with our photography session for our new church directory. I just wanted to write to let you know how pleased we have been with the process so far. Our church consultant has been very helpful in working out all the details and showing us how things are going to work. The two young men, who came to photograph all the families and to show the portraits to everyone,
were wonderful. They had an uphill battle with our congregation because of an earlier bad experience with a church directory. They were very professional, friendly, and positive throughout the 3 days they were with us. I would definitely recommend them to anyone who is considering Universal for a church directory. Because of our bad experience a few years ago with another church directory
company, and not even receiving our directories in the end, our members were not very open to purchasing portraits. This was in no way a reflection on the photography team and their job performance. We are looking forward to completing the rest of our directory process and receiving our directories in the near future. Thank you again for making this experience very positive so far.
Jill Dunaway – Secretary
Laurel Avenue Church of Christ – Hamilton, OH



Universal Church Directories Is a lovely Christian organization that is dedicated to making a yearbook which celebrates your congregation. These beautiful mementos are great for introducing new and older members to one another. They are also wonderful keepsakes for celebrating your history. I personally worked with our church consultant, who was dedicated to making a book we would love. I appreciated her willingness to encourage us to be creative. We were not pressured to buy portraits, and our people were happy. When we were finished, we had a beautifully personalized book that
reflects our Church family and helps us to celebrate our 50 years of ministry. Our church consultant’s commitment to personalized service made this experience a delight. I would highly recommend her as a consultant for creating your special pictorial directory. I know sometimes churches are hesitant
to make a commitment to do a photo directory. I want to tell you an honest story about our experience with Universal Church Directories. We made the commitment to do the program and it went smoothly with no high pressure sales. However, when I received the first proof, I was disappointed. It was not
at all what I was hoping for. So I called our representative and explained that I was not really happy with the proof. She made an appointment with me and came back to our church to discuss how
we might fix the problem. Apparently the vision we had created was not clear. Through the proofing process we were able to give good direction to make the changes necessary to have a book we
would love. The representative’s dedication to personal customer service and Universal Church Directories’ commitment to beautiful production created a book we are proud to display and share! I would highly recommend Universal Church Directories.
Rev. Liz DeWeese
Anderson Hills Christian Church (Disciples of Christ) - Cincinnati, OH
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