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Your feedback is very important to us as we strive to best meet the needs of every family. We’d love to hear from you!
I cannot tell you how very thrilled we are with our Church Directory experience. You were great to work with (very thorough, courteous, professional and informative), the photographer was VERY talented (his portrait work was brilliant and he has an eye for posing) and we are finding the editing part of the process to be fast & efficient. The Directory looks awesome and we thought the brochure was the best we’ve ever seen. Our congregation, like so many others, is struggling to grow and the products from Universal will assist us with the evangelism we so desperately need to carry out. A million times THANK YOU to the Universal team for making this whole experience affordable, fun, easy, and efficient!!
Rev. Paul Wayne Benjamin – Pastor, Christ the Redeemer – Adrian, MI
Thank you for your work on St. Paul’s church directory. We heard nothing but positive things about the experience from our members. You were wonderful to work with, and you showed your care throughout the whole process. I especially like how you were able to get my kids to smile and have fun with it! Your flexibility with scheduling and helpers and volunteers was also much appreciated.
Blessings on your continued work!
Brock Groth – Pastor, St. Paul’s Lutheran Church – Bangor, WI
I would like to thank you all for your support throughout the process of developing, printing, and delivery of our Notre Dame Parish 2022 Pictorial Directories.
I appreciate all the prompt guidance throughout scheduling, picture taking, and proofing of our directory. We are very pleased with the end result which includes 449 family pictures, plus our parish and school staff, and committee and activities.
We appreciate the opportunity to ear credits to cover the upgrades and additional directories that we make available to new parishioners. Thank you Universal Church Directories for your services.
Connie Frana – Parish Directory Coordinator, Notre Dame Catholic Parish – Cresco, IA
We recently completed our church directory with Universal. Just a note to let you know that everything went smoothly. Our consultant did a good job of making the process easy for us and answering any questions we had. She even checked with us afterwards to make sure there were no problems. The photographer and salesman were very good to work with. They were always on time and kept things running smoothly during the photography sessions. Our members appreciated that they were not pressured into purchasing professional portraits. I was impressed that the finished product was delivered in the time frame we were given. Just wanted to let you know that our experience with Universal was a good one!
Linda Minnick – Administrative Assistant, First United Methodist Church – Brazil, IN
We found Universal Church Directories to be professional at every turn. The crew that came in to photograph worked diligently to make sure that all of our scheduled families were accommodated, from squirmy children to even the occasional dog(s) and cat. I have been in leadership at our church for almost 20 years and I can recommence Universal to make good on their promise to provide a good community-building photo directory. I would be glad to answer any questions another church might have.
Robert Baker Sr. – Pastor, Christ Church – Hampton, VA
We just finished up with our photography session for our new church directory. I just wanted to write to let you know how pleased we have been with the process so far. Our church consultant has been very helpful in working out all the details and showing us how things are going to work. The two young men, who came to photograph all the families and to show the portraits to everyone, were wonderful. They had an uphill battle with our congregation because of an earlier bad experience with a church directory. They were very professional, friendly, and positive throughout the 3 days they were with us. I would definitely recommend them to anyone who is considering Universal for a church directory. Because of our bad experience a few years ago with another church directory company, and not even receiving our directories in the end, our members were not very open to purchasing portraits. This was in no way a reflection on the photography team and their job performance. We are looking forward to completing the rest of our directory process and receiving our directories in the near future. Thank you again for making this experience very positive so far.
Jill Dunaway – Secretary, Laurel Avenue Church of Christ – Hamilton, OH
Universal Church Directories Is a lovely Christian organization that is dedicated to making a yearbook which celebrates your congregation. These beautiful mementos are great for introducing new and older members to one another. They are also wonderful keepsakes for celebrating your history. I personally worked with our church consultant, who was dedicated to making a book we would love. I appreciated her willingness to encourage us to be creative. We were not pressured to buy portraits, and our people were happy. When we were finished, we had a beautifully personalized book that reflects our Church family and helps us to celebrate our 50 years of ministry. Our church consultant’s commitment to personalized service made this experience a delight. I would highly recommend her as a consultant for creating your special pictorial directory. I know sometimes churches are hesitant to make a commitment to do a photo directory. I want to tell you an honest story about our experience with Universal Church Directories. We made the commitment to do the program and it went smoothly with no high pressure sales.
Through the proofing process we were able to give good direction to make the changes necessary to have a book we would love. The representative’s dedication to personal customer service and Universal Church Directories’ commitment to beautiful production created a book we are proud to display and share! I would highly recommend Universal Church Directories.
Rev. Liz DeWeese – Minister, Anderson Hills Christian Church (Disciples of Christ) – Cincinnati, OH
Our photo directories came out beautiful! I would like to compliment Eileen Barker on a job well done. We thoroughly enjoyed the entire experience.
Eileen was so helpful every step of the way through the process. She knew the answers to all our questions, and she knew our questions even before we asked them. The packets of materials she provided for each area that needed to be covered, as well as the promotional materials were received well in advance and were excellent resources for us. Some members of our committee had never worked on a directory before and with Eileen’s expert help it was easy- peasy!
Eileen was very prompt in responding to our many emails to her. Our phone meetings were very productive and made well use of our time together. I would not hesitate in recommending Universal and Eileen to any church or organization considering a pictorial directory in the future.
Desiree Wagner – Administrative Assistant, Saint Hippolyte Parish – Guys Mills, PA
As co-coordinator of our Parish Pictorial Directory, I had the pleasure of meeting Molly Whooley for the first time on November 12, 2021. Molly was very friendly and eager to share what Universal Church Directories had to offer. We were pretty confident before we left that meeting that we would be going with Universal Church Directories because we would be working with Molly.
Molly was very organized and thorough in explaining the process of putting together a Parish Pictorial Directory. She was quick to answer any questions or concerns that we had and assured us that she would be available to help us every step of the way. She made us feel very comfortable and confident in our decision to sign the contract with Universal Church Directories.
Molly was true to her word. When we had a question or concern, she was available to talk us through or get the answer for us. On several occasions, she took the time out of her busy schedule to come to St. John the Apostle Catholic Church in Brandenburg, Kentucky, to meet with us or to drop off needed materials. We were never “put on hold.”
We have had many positive comments about our new Parish Pictorial Directory, some from other parishes who did not have the same positive outcome on their Directories from other companies.
Karen Stiff – Directory Co-Coordinator, St. John the Apostle Catholic Church – Brandenburg, KY
Mr. Bellew, it was very important for us to have our pictorial directory for the 100 year anniversary. Universal Church Directories was a blessing and a gift of love for our celebration. You were the angel sent to make it all happen. Adrienne is #1 Account Manager. She always gave 500%. She spoke to my committee, explaining the process, and answered all questions. She made herself available no matter what was happening. A true blessing to your company. I trusted her totally. Tammy, your product specialist, was so helpful with submitting. Helped make our notes more clear to her dept. I have to say you and your company were a blessing to us and true to your values. Thank you so much for all you did and gave to us.
Paul & Melanie Hoffman
I don’t know if you will remember me, but we spoke on the phone back in mid-October when I was following up on our Church Directory order at Site 25, NY123. You looked into it and determined it was due to be shipped and then sent us an e-mail with the Tracking #. Upon receiving our order, part of it was missing. When I called to follow up, I spoke to Angie about ‘that’ issue, and she ended up addressing it with you. I am writing now to tell you the missing part of our order was received and to Thank You for resolving both matters to our satisfaction….excellent Customer Service! Please let Angie know that we also appreciated her help and the great Customer Service support she provided to us!! We are most grateful to you both!
Lynn Graham – Church Coordinator, St. Joseph the Worker – West Winfield, NY
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